Q.  Should I wait as long as possible before cleaning my carpet?
A.  No. Soil build-up in your carpet can contribute to an unhealthy building.  Dirt is abrasive like sandpaper, the longer you wait to clean your carpet the more damage you do to your carpet and the faster it wears out.  Actually when you can see the dirt its gone too far.  You should have your carpets clean prior to seeing any signs of soil.

Q.  The only reason to clean your carpet is to get out the dirt?
A.   No again. Bacteria, pollens, fungus, dust mites, and hundreds of other contaminants can become trapped in your carpet. So, in addition to getting rid of the dirt, another important reason to clean your carpet is to help get rid of the pollutants that have entered your carpet. Clean carpet is healthier!

Q.  Should I vacuum prior to having my carpet cleaned?
A.  Yes, vacuuming is very important to your carpets life.  You should vacuum your carpets as often as possible.  We vacuum every job according to industry standards.

Q.  Do you move furniture?
A.  Yes we will move some items such as sofas, chairs and tables.  We will not move musical instruments, grandfather clocks, electronics, computers, beds, pool tables and any other items we are not comfortable with.

Q.  I should I move anything prior to your arrival?  
A.  Yes, you should remove all breakables, and pick up as much as you can. 
 
Q.  How long will it take for my carpets to dry?
A.  We usually see 1 hour dry times; humidity, weather and air flow can affect dry    times.

Q.  Does cleaning my carpet make it wear out faster?
A.  No,  actually dirt trapped in your carpet acts as an abrasive and should be removed to reduce wear.

Q.  Does your process restore the original feel of my carpet?
A.  Yes, our process leaves your carpet clean, residue free and soft to the touch.

Q.  Should I have protector applied after cleaning?
A.  Yes, most carpet manufacturers recommend that you reapply protector after a professional cleaning. It also gives you a little insurance that your carpets will stay clean and beautiful.

Q.  Which provides better indoor air quality: hardwood or carpet?
A.  Carpet actually acts like a filter trapping pollutants which are then removed by professional cleaning.  As long as a regular cleaning schedule is maintained, carpet provides much better indoor air quality.